When learning about Dr. Robert Cialdini’s studies on influence, think about the small changes you can make when interacting with your patients to help them say “yes.”
What are some examples of these principles you’ve seen in action, personally? Maybe this was as a consumer or client elsewhere; or while spending time at our practice?
After listening to Dr Cialdini describe these principles, let’s talk about how these are used at Shoreline. Can you name a few from your New Patient Experience?
